Privacy Policy
Last updated: April 2026
This Privacy Policy outlines how Omega Power Supplies Pty Ltd collects, uses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Collection of your personal information
We collect personal information from you when you interact with our website, request product information, make enquiries, subscribe to our newsletter, or engage with our services. The types of information we may collect include your name, email address, phone number, company details, and other information you choose to provide.
Use of your personal information
Omega Power uses the collected information for various purposes including:
Responding to your enquiries and providing customer support
Processing orders and managing your account
Sending you product updates, catalogues, and promotional materials (with your consent)
Improving our products and services
Complying with legal obligations
Sharing of your personal information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Security of your personal information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Access and Correction
You have the right to access and correct your personal information held by us. If you would like to access or update your information, please contact us using the details provided below.
Retention of information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies and tracking technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website usage, and personalize content. You can control cookies through your browser settings.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.
Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Omega Power Supplies Pty Ltd
13 Bellevue Crescent, Preston VIC 3072
Phone: 1800 OMEGA (1800 633 420)
Email: privacy@omegapower.com.au
Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
